Contact

Need help with your order or have a question about one of our products? Contact our customer care via this form

Our customer support is available every day.
Average response time: 1 working day.

Contact

Customer Service

Email: support@cielo-fiora.com

Send us a message and we will respond as soon as possible.

Please note that we currently do not offer customer service via Instagram. Please send us an email. Multiple emails may cause processing delays. Thank you!

Office Hours (GMT+1 – CET)

Our customer service is available from Monday to Sunday (Central European Time, Amsterdam):

  • Monday – Friday: 08:00 – 18:00
  • Saturday – Sunday: 11:00 – 17:00

Average response time: 1 working day

Company Information

Company: R.O.K. E-COM
Shop: Cíelo Fióra Atelier
Company Number: 90363868

Registered Address & Office Locations

  • 📍 Business Address: Hekven 2, Breda, Noord-Brabant, 2030 4800 CA, Netherlands
  • 📍 Headquarters: Nieuwe Markt 65k, Roosendaal, Noord-Brabant, 4701 AD, Netherlands

Tracked Shipping

Free tracked shipping

Returns & Exchange

30-day return policy

We're always here to help!

Contact us by mail or contact form

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